Solutions > Scoring

TSI clients use BASE to score 50,000,000 accounts each month, resulting in:

• Reduced O&M expenses
• Reduced delinquencies
• Improved DSO (Days Sales Outstanding)
• Lower charge-offs
• Increased customer satisfaction

Specific Client Results include:

• 26 – 50% decrease in collection correspondence
• 12 – 25% reduction in inbound and outbound calls
• Up to 33% reduction in charge-offs

Features

• Uses available internal data
• CIS Independent Solution
• User maintainable scoring and segmentation solution
  • Input / Output file definition
  • Attribute definition  “methods” virtually eliminate need for programming
  • Industry validated TSI Scorecard or customized algorithms
  • Segmentation makes the score actionable
  • Management Reports and Error Handling

Results

• Scores that measure risk of charge-off
• Usable segment code
  • Low — Great long term stable customers
  • Medium — Good, average customers
  • Medium–High — Regularly delinquent
  • High — High risk of loss if service discontinued